Hiring Positions: Receptionist + Front Desk

Available positions: 3

Our office handles a high volume of local and out of state patients on a daily basis, the ideal candidate for the position is a upbeat individual with exceptional customer service/patient-care skills, KEEN attention to detail and an interest in a long term position with potential for growth. Friendly Front Desk receptionist with strong work ethics and excellent customer service skills

Tasks:

• Greet and welcome guests as soon as they arrive at the office
• Managing incoming phone calls and delivering and returning messages
• Schedule office visits and appointments for established and new patients, including fly in patients from out of state.
• Performing patient management, including check in and check out; assisting other departments as needed.

Requirements:

• Maintains the confidentiality of patients’ personal information and medical records.
• Utilizes computer programs to add new patients, checks patients in and out, prints out relevant forms for processing, and schedules appointments.
• Candidates with prior phone-service/ customer service experience
• Ability to read, write, and communicate clearly in English and Spanish (Required).
• Professional attitude and appearance
• Ability to appropriately address irritated patients Knowledge of established professional customer service concepts, principles, and practices.
• Ability to prioritize and execute a variety of tasks simultaneously.